Shipping and Cancellation Policy

Our Shipping and Delivery Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.

We ( know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time, we never take an order unless we are 100% sure that we can guarantee your deadline. The total delivery time is Order Processing Time + Delivery Time.

We ( are attached with one of the UK’s fastest courier delivery service providers that is ROYAL MAIL 24 tracked service. They usually deliver the package in span of 24 hours to 48 hours, which are 1-2 business days to avoid delay in the delivery. However, sometimes due to high influx of orders we need to switch to our backup delivery service that is ROYAL MAIL 48, which take 2-4 business days on the basis of that kindly wait for these working days.

In some cases, shipping may take longer based on your location, which will be communicated to the buyer at the time of the order. Generally, items ship as soon as possible.

How will I know whether my order has been shipped?

When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included.

How can I check on my order’s delivery status?

Please refer to your tracking information to get an estimate on when you will receive your item(s).

What if I don’t receive my order by the scheduled delivery date?

If your order is late or not received on the given time then please contact us at .We will update you accordingly.

What should I do if my order says it’s delivered but I don’t have it?

Kindly contact us through our email as soon as possible we will look into the matter and do our best to resolve this issue.

I received most of my order, but I’m missing one item, what should I do?

Firstly, check your mail if the missing item is scheduled to shipped separately or not. If it doesn’t then kindly contact us on our given email immediately, we will look into the matter and solve your issue.

Standard shipping shall apply to all the products.


Please accept our apologies, occasionally we have to cancel orders for some reasons:

  • Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.
  • Customer cancellation: If you have requested to cancel part or all of your order.


Here, at, if you wish to cancel your purchase order after confirmation,

  • If the order is not shipped then you can make a cancellation request and we will approve it.
  • If the order is already confirmed and the process of packing and shipping started on it then no cancellation will be allowed.

For cancellation, you can contact us at our email  Upon cancellation, the refund applies to our product only at our sole discretion.

We take customer feedback very seriously and use it to constantly improve our products and quality of service.


  • In case of any product purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be canceled whatsoever and will not be liable to pay any refund to you in all such cases.