Our Shipping and Delivery Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.
We (www.loadbasket.co.uk) know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time, we never take an order unless we are 100% sure that we can guarantee your deadline. The total delivery time is Order Processing Time + Delivery Time.
In some cases, shipping may take longer based on your location, which will be communicated to the buyer at the time of the order. Generally, items ship as soon as possible.
Customs taxes according to the nature of each country shall be borne by the customer and he must be aware of its details according to his country.
When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. Please refer to your tracking information to get an estimate on when you will receive your item(s).
If you have any other questions, please contact us at Info@loadbasket.co.uk
Standard shipping shall apply to all the products.
Please accept our apologies, occasionally we have to cancel orders for some reasons:
- Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.
- Customer cancellation: If you have requested to cancel part or all of your order.
Here, at www.loadbasket.co.uk, if you wish to cancel your purchase order after confirmation,
- If the order is not shipped then you can make a cancellation request and we will approve it.
- If the order is already confirmed and the process of packing and shipping started on it then no cancellation will be allowed.
For cancellation, you can contact us at our email Info@loadbasket.co.uk. Upon cancellation, the refund applies to our product only at our sole discretion.
We take customer feedback very seriously and use it to constantly improve our products and quality of service.
UNETHICAL ORDER & CANCELLATION POLICY
- In case of any product purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be canceled whatsoever and https://loadbasket.co.uk will not be liable to pay any refund to you in all such cases.